Update 12.02.2017: After one month of emails/chats/negotiations we received almost all the money back. I guess it is better than nothing.
After searching more info about them she decided to cancel the order and request a refund.
This was a month ago. Since then she basically talked with them daily. She still hasn’t got the money back.
We will look at what legal actions can be done against them. But I also wanted to write about this so other people are warned.
MillyBridal scams customers. Be careful.
If anybody needs more info about them, check this: